Digital Designer  

You translate strategy and briefs into clear, effective visuals across social and digital channels. You work closely with copywriters, accounts, and other creatives to deliver on-brand assets that are easy for clients to approve and easy for teams to execute.

First 90 Days
We expect you to get productive fast by learning how Hashtag works and how your accounts work.

• Master our workflow
  • Learn how briefs come in, how tasks move through Productive, and how approvals work.
  • Build working rhythm with Accounts, Copy, and Animation (handoffs, timelines, feedback loops).
  • Understand what “done” looks like here: quality bar, file hygiene, naming, versioning, and delivery standards.
• Understand the accounts you support
  • Review key brand guidelines, past work, and client feedback patterns.
  • Learn each account’s audience, tone, and practical approval preferences (what flies vs what stalls).
  • Clarify platform requirements and production constraints early (formats, ratios, safe zones, specs).
• Deliver value early
  • Start creating on-brand assets by Week 2–3 with minimal revision cycles.
  • Contribute ideas in brainstorms (visual hooks, formats, references, executions).
  • Identify 1–2 quick process or template improvements that remove friction for the squad.

Ongoing expectations

• Design and execution
  • Produce high-quality visuals across social and digital formats (always-on, campaigns, simple animations where relevant).
  • Translate briefs into platform-appropriate layouts that are clear, on-brand, and purposeful.
  • Deliver work that meets objectives and timelines with minimal avoidable back-and-forth.
• Collaboration
  • Work closely with Strategy, Content and/or Accounts teams to ensure message and visuals land together.
  • Communicate early when a brief is unclear, timelines are tight, or the scope has changed.
  • Present your work with a rationale (what problem it solves, why this approach fits the brand/platform)
• Quality and standards
  • Maintain consistency in typography, layout, composition, and brand application.
  • Keep files organised and production-ready (clean layers, correct exports, tidy handover).
  • Stay current on platform trends and formats, then apply them with judgment, not copy-paste.
• Ownership
  • Manage your own workload and deadlines; flag risks before they become emergencies.
  • Make execution easier for the team by using templates, checklists, and repeatable systems where they help.
  • Treat feedback as part of the work and iterate quickly without losing the idea's point.
    

Core Compentencies
Core Values

• Innovation
• Service-First
• Ownership
• Teamwork
• Work-Life Balance
• Diversity

Organizational Competencies

• Adaptability
• Analytical Skills
• Communication Skills
• Organization Skills
• Resourcefulness
• Strategic Thinking

Role Competencies

• Adobe Creative Cloud
• Attention to Detail
• Conceptual Skills
• Creativity
• Independence
• Initiative
• Intelligence
• Logic
• Stress Management
• Time Management