Account Manager
Gositus (NOT VERIFIED)
- Central Jakarta, Indonesia2nd floor, 121, RT10/RW11, Jalan KH Mas Mansyur, Karet Tengsin Kel., Tanah Abang, Central Jakarta, DKI Jakarta, IndonesiaCentral JakartaDKI JakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Rekruter terakhir aktif 4 days ago
2026-07-02T17:00:00+00:00Ditutup.
Deskripsi Pekerjaan
- Build, nurture, and maintain strong relationship with existing clients.
- Deliver top-notch client service, including regular check-ins, proactive communication, and being a reliable point of contact.
- Keep clients informed and confident by providing timely updates, showing empathy, and responding calmly to their concerns.
- Monitor how clients are using our product and analyze to uncover opportunities for growth.
- Analyze client activity to spot upsell/cross-sell opportunities.
- Collaborate with internal teams to track project progress, ensure clients are kept in the loop at every stage, and ensure client needs are addressed efficiently.
Kualifikasi Minimum
- Experience in account management, customer success, or client service (agency/tech is a plus).
- Fluent in English.
- Fast response and proactive in handling client needs
- Willingness to occasionally respond to client needs or urgent requests outside of business hours
- Strong client-facing with excellent verbal communication and presentation abilities.
- Skilled in negotiation and persuasion.
- Skilled in analytical thinking with the ability to anticipate client or project needs.
- Capable of prioritizing and handling multiple clients while keeping project timelines on track.
- Detail-oriented, organized, and solid time management skills.
Fasilitas dan Tunjangan
Medical / Health Insurance
Paid Sick Leave
Flexitime
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Keahlian yang diperlukan
- Relationship Management
- Sales and Marketing Knowledge
- Customer Service
- Communication Skills
- Account Management
- Market Research
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Sales and Marketing
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Sometimes
- Alamat Kantor
- Citywalk Sudirman - Jl. K.H. Mas Mansyur kav. 121, Karet Tengsin, Tanah Abang, Jakarta Pusat, 10220
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Tentang Gositus
At Gositus, we go beyond building websites. We create digital ecosystems that drive business growth.
Gositus is a full-service digital agency by PT Go Online Solusi, specializing in:
- Website Development
- Mobile Apps
- AI & ERP Solutions
- Digital Marketing
With 15+ years of industry experience, we create SEO-driven websites, scalable systems, and data-powered marketing strategies designed to increase visibility, engagement, and conversions.
By combining creativity, technical expertise, and AI-driven innovation, we help brands transform ideas into impactful digital products that perform.
Since 2010, businesses have trusted Gositus to deliver solutions that are modern, reliable, and built for growth.