Account Executive
Gositus
- Central Jakarta, Indonesia2nd floor, 121, RT10/RW11, Jalan KH Mas Mansyur, Karet Tengsin Kel., Tanah Abang, Central Jakarta, DKI Jakarta, IndonesiaCentral JakartaDKI JakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Lowongan dipasang 15 days ago dan batas waktu lamaran adalah 14 Oct
Rekruter terakhir aktif 21 hours ago
2025-09-18T06:15:59.082419+00:002025-10-14T17:00:00+00:00Deskripsi Pekerjaan
- Act as the main point of contact for assigned client accounts.
- Maintain active communication to keep clients updated & confident.
- Ensure service level agreement (SLA) compliance, including aftersales service & support.
- Monitor ongoing projects, report progress, and resolve issues quickly.
- Gather feedback & identify opportunities to improve client experience.
- Manage and update client account information and activities in CRM software (e.g., Salesforce) to track sales pipeline.
- Meet or exceed set metrics, including upselling/cross-selling quotas and targets.
Kualifikasi Minimum
- Experience in account management, customer success, or client service (agency/tech is a plus).
- Excellent communication & problem-solving skills — you know how to keep clients calm and happy.
- Organized, responsive, and good at managing multiple accounts at once.
- Fluent in English.
- Team player with a service-first mindset.
Fasilitas dan Tunjangan
Medical / Health Insurance
Paid Sick Leave
Flexitime
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Keahlian yang diperlukan
- Relationship Management
- Sales and Marketing Knowledge
- Customer Service
- Communication Skills
- Account Management
- Market Research
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Sales and Marketing
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- Citywalk Sudirman - Jl. K.H. Mas Mansyur kav. 121, Karet Tengsin, Tanah Abang, Jakarta Pusat, 10220
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Tentang Gositus
At Gositus, we are more than another website agency; We’re a team of passionate individuals who strive to create attractive websites that stand out from the crowd. Our secret? Blending creative design with sophisticated coding to deliver websites that not only look stunning but also perform flawlessly. Every aspect of our work is carefully crafted to perfection, with attention to detail that ensures our clients' expectations are exceeded. Our diverse range of notable clients, featuring some of the most respected brands in their industries, speak for itself and is a testament to our proven expertise and track record since 2010.