Receptionist  

• Greet clients as soon as they arrive and connect them with the appropriate party
• Answer the phone in a timely manner and direct calls to the correct offices
• Create and manage both digital and hardcopy filing systems
• Make travel arrangements and schedule/ follow up meetings
• Deal with bookings by phone, e-mail, letter, fax or face-to-face
• Complete procedures when Guests arrive and leave
• Prepare bills and take payments
• Take and pass on messages to guests, customers, employees
• Answer telephone calls and take messages or forward calls
• Schedule and confirm appointments and maintain event calendars
• Check visitors in and direct or escort them to specific destinations
• Inform other employees of visitors’ arrivals or cancellations
• Enter customer data and send correspondence
• Copy, file and maintain paper or electronic documents and records
• Handle incoming and outgoing mail

• Requires a bachelor’s degree or its equivalent with 2 years of experience in the field or in a related area.
• Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
• Rely on instructions and pre-established guidelines to perform the functions of the job.
• Work under immediate supervision.
• Primary job functions do not typically require exercising independent judgment.
• Typically reports to a supervisor or manager.

Skills &Proficiencies:

• Good Customer Service
• Discipline
• Good Verbal & Communication Skills
• Friendly
• Good Interpersonal Skills
• Proficient Telephone Skills
• Adaptable
• Patience
• Knowledge in Microsoft Office
• Customer Focused
• Organizational Skills
• Can handle Pressure
• Supply Management