Field Operation Lead for Medical Devices  

What You’ll Do as Field Operation Lead (Medical Devices) the day-to-day flow of device deployments, scheduling, fulfillment readiness, and regional coordination.

1. Operational Execution
• Lead daily operations: device readiness, TS scheduling, and regional coordination.
• Ensure SOP compliance, workload cut-off, and consistent execution across all areas.

2. Team Leadership & Development
• Supervise and develop the operations team (TS, scheduler, QC).
• Mentor junior TS and build an internal leadership pipeline.
• Act as a bridge in handling field conflicts, burnout cases, and cross-team misalignments.

3. Readiness & Risk Management
• Guarantee device readiness for surgeries (QC, maintenance, post-use collection).
• Resolve operational issues using PDCA and root cause analysis.
• Drive continuous improvement to minimize operational risks.

4. Cross-Functional Collaboration
• Act as the operational integrator across Sales, Finance, HR, and Inventory.
• Contribute to SOP development, dashboard refinement, and scalable system design.

Minimum Qualifications:

• Education: Bachelor’s degree in Operations Management, Engineering, Logistics, or Health-related field.
• Experience: 5+ years leading field/operations/distribution teams (pharma or medical device background is a plus).
• Core Skills:
• Strong leadership & coaching abilities to build discipline and resilience.
• Conflict management and people development skills.
• Data- and system-oriented, with experience running dashboards and performance monitoring.

Attitude We’re Looking For:

• Human-centric leadership style with high integrity.
• Life long & proactive learner and eager to build systems and teams.
• Willing to work hands-on in the field with national coverage.