Customer Relationship Management Intern
AstraPay
- Central Jakarta, IndonesiaCentral Jakarta, DKI Jakarta, IndonesiaCentral JakartaDKI JakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Lowongan dipasang 20 days ago dan batas waktu lamaran adalah 8 Oct
Rekruter terakhir aktif 7 days ago
2026-07-09T04:51:31.691812+00:002026-10-08T17:00:00+00:00Deskripsi Pekerjaan
- Assist in preparing, executing, and monitoring CRM campaigns through MoEngage across Push Notifications, Email, and WhatsApp channels.
- Support user segmentation based on campaign objectives and business unit requirements.
- Conduct quality assurance (QA) checks on campaigns prior to launch to ensure accuracy and functionality.
- Monitor campaign performance and prepare reports with basic insights using key metrics such as Delivery Rate, Open Rate, Click-Through Rate (CTR), and Conversion Rate.
- Prepare presentation materials, maintain documentation, record Meeting Minutes (MoM), and follow up on action items.
- Assist in conducting basic analyses of user behavior and campaign effectiveness to support data-driven decision-making.
- Support the development and execution of CRM initiatives aimed at improving customer engagement, first-time transactions, repeat transactions, and customer retention.
Kualifikasi Minimum
- Currently pursuing a Bachelor's degree (minimum 6th semester) or a fresh graduate in Information Systems, Computer Science, Data Science, Management, Digital Business, or other related fields.
- Have experience in CRM, Digital Marketing, or related areas.
- Possess strong analytical skills and are comfortable working with data.
- Detail-oriented, meticulous, and demonstrate strong problem-solving abilities.
- Have good communication and coordination skills to collaborate effectively with cross-functional stakeholders.
- Possess strong time management skills and the ability to manage multiple tasks simultaneously.
- Fast learner with the ability to quickly adapt to new tools and technologies.
- Proficiency in Microsoft Office, Google Workspace, or other project management tools is a plus.
- Willing to work in a hybrid arrangement, with 4 days Work From Office (WFO) and 1 day Work From Home (WFH) in Jakarta.
Ringkasan Perkerjaan
- Tingkat Posisi
- Magang / OJT
- Spesialisasi
- Sales and Marketing
- Persyaratan tingkat pendidikan
- Lulus SMA
- Respon rekruter ke lamaran
- Often
- Alamat Kantor
- Astra Tower, Jalan Jenderal Sudirman, RT10/RW11, Karet Tengsin Kel., Tanah Abang, Jakarta Pusat, 10220, Indonesia
- Lowongan
- 1 lowongan dibuka
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Tentang AstraPay
PT Astra Digital Arta, also known as AstraPay is part of Astra International. AstraPay available to support current digital transactions trends for Indonesian people.
AstraPay mobile application provides range of digital transactions supporting daily needs, from electricity bill, BPJS, to health insurance payment.
Enjoy every convenience of digital transaction with AstraPay. Available on Google Play Store http://ap.money/pakaiAP