Sales Manager  

Sales Strategy & Planning

* Develop and implement effective sales strategies and action plans aligned with company objectives.

* Set monthly, quarterly, and annual sales targets for the team, territories, brands, and key accounts.

* Develop plans to achieve sales growth, improve market penetration, and increase customer acquisition.

* Identify new business opportunities, markets, products, and potential customers.

* Monitor market trends, competitor activities, pricing, and customer requirements.

* Recommend strategies to Management to improve sales performance and profitability.

Sales Target & Performance Management

* Lead the sales team in achieving and exceeding assigned sales targets.

* Establish individual sales targets and KPIs for Sales Executives/Account Managers.

* Conduct regular sales performance reviews and provide coaching and corrective actions when necessary.

Customer & Account Management

* Develop and maintain strong relationships with key customers and major accounts.

* Handle escalated customer concerns and ensure timely resolution.

* Conduct regular customer visits and business reviews.

* Identify opportunities for upselling, cross-selling, and increasing account penetration.

New Business Development

* Identify and pursue new accounts, dealers, distributors, salons, corporate clients, and other potential customers.

* Develop strategies to convert prospects into active customers.

* Maintain an updated sales pipeline and monitor prospects through each stage of the sales process.

Sales Forecasting & Reporting

* Prepare accurate monthly, quarterly, and annual sales forecasts.

* Submit regular sales reports to Management.

* Monitor actual sales against targets and provide explanations for significant variances.

Coordination with Other Departments

* Coordinate with Marketing regarding promotions, campaigns, product launches, and sales activities.

* Coordinate with Warehouse and Operations to ensure product availability and timely delivery.

* Coordinate with Finance regarding customer credit limits, collections, outstanding balances, and payment concerns.

* Coordinate with Customer Service regarding complaints, returns, replacements, and customer concerns.

Sales Operations & Compliance

* Ensure that sales activities comply with company policies, procedures, and approved terms.

* Ensure accurate and timely submission of sales orders, reports, customer information, and required documentation.

* Monitor customer credit exposure in coordination with Finance.

* Ensure proper documentation of agreements, quotations, and commercial transactions.

Management Responsibilities

* Attend Management meetings and present sales performance and business updates.

* Provide recommendations regarding sales policies, territories, manpower, pricing, and business development.

• Bachelor's degree in Business Administration, Marketing,Sales, Management or a related field.
• At least 2 years in supervisory role
• Strong track record in achieving and exceeding sales targets and revenue goals.
• Strong leadership and team management
• Excellent communication, negotiation, presentation and interpersonal skills
• Experience in the beautym professional salon, cosmetics or distribution industry is an advantage.