Key Accounts Officer  

Key Responsibilities:

1. Tactical Sales and Revenue Development

• Implement sales strategies and action plans to achieve assigned revenue targets, both at the individual and cluster level, with the prospect of selling both print and digital products.
• Monitor and supervise the sales operations of key accounts and accounts of the assigned cluster.
• Identify prospective clients, new business opportunities, industry trends and advertising solutions that drive client value.
• Develop and present tailored proposals and pitches with the sales and marketing teams to address client objectives.
• Present and discuss proposals to clients; negotiate contracts and close deals, ensuring profitable agreements that align with sales goals.
• Collaborate with sales, marketing and content producing teams for execution of client products, deliverables and campaigns.
• Participate in relevant industry events and network with potential partners to raise the brand’s profile and open new revenue channels.

2. Client Relationship Management

• Serve as the primary point of contact for assigned key accounts, ensuring consistent and responsive service.
• Build and maintain strong, long-term relationships with key clients and institutional advertisers.
• Ensure exceptional client servicing and fulfillment of contractual obligations for advertising and content deliverables.

3. Cross-Platform Collaboration

• Work closely with the digital sales and product teams, to ensure a seamless customer experience across platforms.
• Develop and promote sales packages that combine print placements with high-impact digital visibility.

4. People Supervision

• Supervise and mentor a cluster/team of sales members.
• Support in the evaluation of team performance, ensuring compliance with organization’s performance management policies and timelines; support professional development.
• Foster a collaborative, accountable, creative and customer-focused team culture.

5. Policy, Reporting and Compliance

• Monitor account performance of the cluster, prepare regular sales and activity reports for management.
• Maintain accurate records of client interactions, contracts, proposals and campaign outcomes.
• Track and report on key performance indicators and cluster sales performance and provide insights and recommendations to management on how to improve process and sales or revenue generation.
• Ensure all sales activities adhere to company policies and industry regulations.
  

6. Performs other related tasks that may be assigned.

Education and Experience

• Bachelor’s degree in Business, Marketing, or related field.
• At least 3 years experience in sales or account management, preferably with key/strategic clients.
  

Competencies and Skills

• Computer, digital and tech savvy
• Social networking and presentation skills
• Strong communication and negotiation skills
• Proficient in CRM tools and Microsoft Office
• Good organizational and analytical abilities