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Service Culture Analyst
Asuransi Astra
- South Jakarta, IndonesiaSouth Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Penuh waktuFULL_TIME
Lowongan dipasang 17 days ago dan batas waktu lamaran adalah 9 Sep
Rekruter terakhir aktif a day ago
2024-08-21T07:55:50.764595+00:002024-09-09T17:00:00+00:00Deskripsi Pekerjaan
Service Culture Analyst will be responsible to evaluate (existing processes), develop, and implement processes, knowlege, skills, abilities, and attitudes of frontliners in Asuransi Astra. They also will analyze, propose, and create programs for services culture activities based on Customer Insight that in line with Asuransi Astra Culture & Value.
Kualifikasi Minimum
- Min. Bachelor's Degree (S1): Psychology/Communication/Management
- Min. 2 years of experiences in services industry or related
- Have an experience in services industry is preferable
- Experience to implement services culture or create program based on customer interaction
- Excellence skills in: (a) Analysis & judgement; (b) Interpersonal & communication; (c) teamwork; (d) Customer services.
*Placement: Head Office - TB Simatupang, Jakarta Selatan
Fasilitas dan Tunjangan
Retirement Benefit Plans
Special Leave Benefits for Women
Medical / Health Insurance
Performance Bonus
Life Insurance
Transportation Allowances
Maternity & Paternity Leave
Medical, Prescription, Dental, or Vision Plans
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- General Services
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Always
- Alamat Kantor
- Asuransi Astra (Garda Center) - TB Simatupang, Gedung Graha Asuransi Astra, Jalan TB Simatupang No.Kav. 15, RT.4/RW.1, Lb. Bulus, Kec. Cilandak, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12440, Indonesia
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