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PT Gema Mulia Semesta (SOUVIA)

Ecommerce Specialist  

PT Gema Mulia Semesta (SOUVIA)

 
  • Bogor Regency, Indonesia
    O5/12A, RT02/RW14, Perumahan Bukit Cimanggu City, Cibadak Kel., Tanah Sareal, Bogor Regency, West Java (Jawa Barat), Indonesia
    Bogor Regency
    West Java (Jawa Barat)
    Indonesia
    Indonesia
  • Rp 3.000.000,00 - Rp 5.000.000,00 / bulan
    IDR
    3000000
    5000000
    3000000
    MONTH
  • KontrakCONTRACTOR

Lowongan dipasang 9 days ago dan batas waktu lamaran adalah 31 Jul

Rekruter terakhir aktif 7 hours ago

2025-05-05T09:14:25.051878+00:002025-07-31T17:00:00+00:00

Deskripsi Pekerjaan

  • Maintain working communication and relationships with external parties such as warehouse, expedition/3PL, and other related parties.
  • Daily monitoring, supervision, and making daily/weekly reports on the two main pillars of ecommerce: Omnichannel sales (such as but not limited to Shopee, Tokopedia, Lazada, Official website, and Tiktok) and Customer excellence.
  • Providing product information, problem solving, and technical assistance to customers on Marketplace (Shopee, Tokopedia, Lazada, and Tiktok Shop) and WhatsApp (Customer excellence), including coordinating customer orders and complaints from submission to final delivery, as well as arranging goods returns and processing guarantees in accordance with company SOP.
  • Recap daily stock and monthly stock of goods.
  • Arrange quality control for each product before delivery
  • Responsible for handling all the products guarantee and stock opname.
  • Manage and optimize the company's e-commerce platform to ensure maximum performance.
  • Develop and implement digital marketing strategies to increase sales through online platforms.
  • Ensure smooth online store operations, from product management to order processing and shipping.
  • Identify market trends and implement strategies to increase traffic and conversions.
  • Collaborate with the marketing team to create promotional content that is attractive to consumers.
  • Analyze sales data and platform performance to formulate recommendations for improvement or strategy development.
  • Prepare periodic e-commerce performance reports and analysis to be submitted to management.
  • Ensure compliance with e-commerce policies, including related regulations and rules.

Kualifikasi Minimum

  • Minimum Bachelor's degree (S1) in Management, Marketing, Information Technology, or related fields.

  • Minimum 1 year of work experience in e-commerce, digital marketing, or relevant positions.

  • Good understanding of e-commerce platforms (Shopee, Tokopedia, Lazada, TiktokShop, etc.) and web analytics tools (Google Analytics, SEMrush, etc.).

  • Good communication skills, both verbal and written.

  • Strong understanding of digital marketing and SEO.

  • Accustomed to working with data and able to analyze campaign or sales performance results.

  • Have multitasking skills and can work with tight deadlines.

  • Able to work independently or in a team.

  • Knowledge of inventory management and ERP systems is a plus.

  • Creative, proactive, and results-oriented.

Fasilitas dan Tunjangan

  • Paid Sick LeavePaid Sick Leave
  • Performance BonusPerformance Bonus

Keahlian yang diperlukan

  • Sales and Marketing Knowledge
  • Digital Marketing
  • Market Research

Ringkasan Perkerjaan

Tingkat Posisi
Lulusan Baru / Junior
Spesialisasi
Sales and Marketing
Persyaratan tingkat pendidikan
Lulus program Sarjana (S1)
Respon rekruter ke lamaran
Once in a while
Alamat Kantor
O5/12A, Perumahan Bukit Cimanggu City, Cibadak Kel., Tanah Sareal
Industri
Other Industry
Lowongan
1 lowongan dibuka
Situs
https://www.souvia.co.id/

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Tentang PT Gema Mulia Semesta (SOUVIA)

SOUVIA (PT GEMA MULIA SEMESTA) established in 2018, a company that provides seminar kit packages, goodiebag packages, gift sets for events such as seminars, training, workshops, meetings, conventions, gatherings, anniversary, product launches, etc. SOUVIA has become the market leader for merchandise and promotional gifts in Indonesia and has been trusted by 25 of the total 34 Ministries in Indonesia and other institutions as a partner who provides for merchandise and promotional products. We have also served more than 3,000 clients from the private sector in Indonesia wich provides promotional gifts since 2018. We distributed more than 5 million pcs of products per year. We are also trusted by start ups such as Ruangguru. SOUVIA has young people who have experience from start ups, national manufacturing companies, and multinational companies. In HR management, we use technology for monitoring such as HRIS-Kantorku, and a real time monitoring system for performance through an online dashboard. Our corporate culture prioritizes data driven decision making, and has Compassion as our corporate value with 5 core values as our pillars : care, integrity, nurture, teamwork, and achievement. We observe that the market leader for promotional products in Indonesia is still moving conventionally, so we want to transform into a provider of promotional products for corporate gifts and advertising specialty in Indonesia by prioritizing technology and automation.

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