Customer Success Officer Freelance
Rakamin
- Yogyakarta, IndonesiaYogyakarta, DI Yogyakarta, IndonesiaYogyakartaDI YogyakartaIndonesiaIndonesiaTELECOMMUTE
- Penuh waktuFULL_TIME
Lowongan dipasang 13 days ago dan batas waktu lamaran adalah 30 Dec
Rekruter terakhir aktif 2 days ago
2024-11-04T07:52:10.413196+00:002024-12-30T17:00:00+00:00Deskripsi Pekerjaan
1. Reply to user chat questions and help user to solve their problem
2. Complaint ticket & relationship management to user and stakeholder
3. Gather, analyze, and advocate user feedback
4. Collaborate with other departments to improve products and services to increase customer satisfaction
Kualifikasi Minimum
1. Bachelor degree from any major
2. Proven min. 1 year work experience as Customer Service, have worked on Recruitment Consultant or Recruitment Project is preferred
3. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build relationships with customers.
4. Strong understanding of customer experience principles, strategies, and best practices.
5. Strong problem-solving skills while also paying attention to detail.
6. Having experience using CRM/CS tools
Fasilitas dan Tunjangan
Work from Home
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Once in a while
- Alamat Kantor
- Yogyakarta, DI Yogyakarta, Indonesia
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