Freelance CS Support
Renos.id
- Jakarta, IndonesiaKuningan Timur Kel., Setiabudi, Jakarta, DKI Jakarta, IndonesiaJakartaDKI JakartaIndonesiaIndonesiaTELECOMMUTE
- Pekerja lepas / FreelanceCONTRACTOR
Lowongan dipasang a day ago dan batas waktu lamaran adalah 21 Sep
Rekruter terakhir aktif 9 hours ago
2025-07-22T10:06:18.191723+00:002025-09-21T17:00:00+00:00Deskripsi Pekerjaan
- Handle minimum 100/month query via chat and email with target first response time <5minute.
- Manage CSAT 85%
- Shifting 40hrs/week, 8 hours/day with 2 schedule (shift 1 09:00-18:00 and shift 2 13:00-22:00)
Kualifikasi Minimum
- Must have private laptop
- Minimum of 1 Year Experience in Customer Service field, especially in e-commerce industry
- Excellent communication skills in both written and spoken [English (B2)/Indonesian].
- Strong problem-solving and conflict resolution abilities.
- Ability to remain calm, professional, and empathetic under pressure.
Fasilitas dan Tunjangan
Work from Home
Ringkasan Perkerjaan
- Tingkat Posisi
- Lulusan Baru / Junior
- Spesialisasi
- Customer Service
- Persyaratan tingkat pendidikan
- Lulus program Diploma (D3)
- Alamat Kantor
- Kuningan Timur Kel., Setiabudi
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Tentang Renos.id
Renos is an end-to-end online marketplace that specialized in home and living products. We aim to bridge direct connections between manufacturers, service providers, and homeowners with AI technology and industry-led operation quality. This enables buyers to conveniently choose products, compare prices, access special deals, and try out samples before putting the right items in shopping carts at our one-stop service platform.