General Admin and Operations VA  

The Position

We’re looking for a proactive and organised General Admin, Operations, & Social Media VA to support a growing residential construction business in Australia. This full-time, remote role, working closely with the business owners to develop systems and processes, manage daily admin and operations, create SOPs, and strengthen internal workflows. If you’re detail-oriented, solution-focused, and thrive in a structured role, we’d love to hear from you.

About the role

• A confident and experienced VA with a strong background in admin and operations.
• Someone that is proactive and loves organising, streamlining, and improving systems and processes.
• A great communicator who can work closely with an internal team (site foremen and apprentices).
• Comfortable reading and understanding manuals, product specifications, and construction-related documentation.

If you’re the VA we’re looking for, then we'd like to hear from you.

The Details

• Job Location: Remote, work from home.
• Company Location: Australia
• Job Type: Full-time 40 hours per week.
• Salary: Please review the job applicatio.
• Hours (in Philippine Time): 7am to 3.30pm PHT

Responsibilities

General Admin & Operations

• Check inboxes, prioritise tasks, and flag any urgent client or supplier communications.
• Maintain and organise documentation in Google Drive, ensuring clarity and ease of access.
• Prepare and format SOPs, internal process documents, and project templates.
• Support the team by documenting weekly project meetings, distributing action points, and ensuring follow-ups.

Research & Resource Management

• Research products, technical specifications, and installation guides to assist with compliance.
• Cross-check deliveries and spec sheets to ensure the right products reach the site.
• Help source better ways to structure, store and retrieve job documentation across departments.
• Keep track of new tools (e.g. Loom, Google Sites, ClickUp) and make recommendations to improve operational efficiency.

Team Support & Coordination

• Be the point of contact between the office and internal site team.
• Assist with onboarding new team members by sharing documented systems and SOPs.

Basic Design Support

• Format documents, internal templates, or social posts using Canva (based on existing brand assets).
• Light content formatting, no strategy or campaign creation expected.

Software Skills

• Google Workspace, Zoom, Loom, and basic screen recording tools, Canva (basic to intermediate use). Familiar with project tools like ClickUp, Monday CRM, or Asana.

• At least 4+ years of experience as a General Admin and Operation VA (Social Media) VA working online directly for US, Australian, or European clients.
• Experience in residential construction is highly desirable.
• Confidence with project management and CRM tools.
• Strong communication, time management, and attention to detail.
• Exceptional English written and verbal communication skills with the ability to liaise well with key stakeholders.
• Experience with social media management, Canva and/or other design programs.
• Exceptional organisational, multitasking, and time management skills.
• A proactive attitude and the ability to manage multiple tasks independently.