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Vericom Inc.

Customer Service Representative Travel Account  

Vericom Inc.

 
  • Pasig, Philippines
    Ruby Rd, San Antonio, Pasig, Metro Manila, Philippines
    Pasig
    Metro Manila
    Philippines
    Philippines
  • Penuh waktuFULL_TIME

Lowongan dipasang 7 days ago dan batas waktu lamaran adalah 22 Nov

Rekruter terakhir aktif a day ago

2025-09-24T04:27:59.238284+00:002025-11-22T16:00:00+00:00

Deskripsi Pekerjaan

Job Description:

Location: Ortigas, Pasig City
Schedule: Must be amenable to work on a shifting schedule

Qualifications:

At least 6 months BPO experience or customer service experience

Strong English communication and interpersonal skills.

Familiarity with Zendesk or similar CRM. Ticketing systems is an advantage.

Strong problem solving and multi-tasking skills.

Willing to work onsite in Ortigas, Pasig City

Responsibilities:

Answer inbound customer calls and make outbound calls as needed.

Handle customer reservation inquiries, assist with booking issues, and provide support related to hotel and supplier coordination.

resolve customer issues via Zendesk and log interactions efficiently.

Handle additional tasks as assigned by the clients team.

Deliver consistent and high quality customer experiences.

Kualifikasi Minimum

Job Description:

Location: Ortigas, Pasig City
Schedule: Must be amenable to work on a shifting schedule

Qualifications:

At least 6 months BPO experience or customer service experience

Strong English communication and interpersonal skills.

Familiarity with Zendesk or similar CRM. Ticketing systems is an advantage.

Strong problem solving and multi-tasking skills.

Willing to work onsite in Ortigas, Pasig City

Responsibilities:

Answer inbound customer calls and make outbound calls as needed.

Handle customer reservation inquiries, assist with booking issues, and provide support related to hotel and supplier coordination.

resolve customer issues via Zendesk and log interactions efficiently.

Handle additional tasks as assigned by the clients team.

Deliver consistent and high quality customer experiences.

Ringkasan Perkerjaan

Tingkat Posisi
Lulusan Baru / Junior
Spesialisasi
Customer Service
Persyaratan tingkat pendidikan
Lulus program Sarjana (S1)
0
Alamat Kantor
Orient Square Condominium Assn, Ruby Rd, 1605 Pasig, Philippines
Industri
Business Process Outsourcing
Lowongan
1 lowongan dibuka
Situs
https://www.arbitrail.com/about

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Tentang Vericom Inc.

At the heart of our company lies a bold vision: to become the trusted, go-to provider of reliable and flexible business process outsourcing (BPO) services across Southeast Asia. We aim to be the leading partner for international businesses seeking to establish or expand their operations in the region—offering not just support, but true strategic collaboration. Our foundation is built on four key pillars: Trust, Efficiency, Quality, and Tailored Service. These values are not just words—they are deeply embedded in our culture and serve as guiding principles in everything we do. They inform our decisions, shape our processes, and define how we engage with both our clients and our team. Trust ensures transparency and accountability in our partnerships. Efficiency drives us to streamline operations and deliver measurable results. Quality is reflected in the standards we uphold in every project, while Tailored Service guarantees that every solution is crafted to fit each client’s unique needs. Together, these pillars guide our journey and define our identity—not only as a service provider, but as a long-term partner invested in our clients’ growth and success.

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