Billing Specialist  

1. Timely and Accurate Billing of Customers

a. Validates and generates customer billings in accordance with billing protocols, contractual agreements and regulatory requirements

b. Attends to and facilitates resolution of contractual issues and other billing related concerns of customers in order to ensure collection efficiency

2. Timely Payments to Suppliers.

a. Processes purchase orders (POs) for timely settlement of bills with replacement power suppliers, IEMOP, WESM transactions, and pass-through charges under the Retail Supply Contracts.

3. Process Improvement

a. Supports billing systems automation by actively participating in the User Acceptance and pilot testing of the Automated Billing System.

b. Provides feedback and suggestions to further improve process effectiveness and efficiency.

c. Keeps up to date with developments in:

• the Philippine Power Industry (e.g EPIRA, RE Act, WESM, ASPA, Contracts) to ensure alignment of services with the same; and
• overall internal (ABS-based or other) and external developments in accounts management to ensure responsive customer accounts management process, especially for billing processes, data validation and reports preparation

• Bachelor’s degree in Accounting, Finance, Business, or a related field
• With experience in billing, preferably in utilities or the power sector
• Familiarity with energy tariffs, regulatory billing requirements, and utility billing systems
• Strong Excel skills and experience with data analysis
• Detail-oriented with strong communication and problem-solving skills