

Aftersales Assistant Manager
Sprout Solutions
- Quezon City, PhilippinesQuezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Penuh waktuFULL_TIME
Lowongan dipasang 7 days ago dan batas waktu lamaran adalah 13 Oct
Rekruter terakhir aktif 11 hours ago
2025-08-15T05:54:47.280093+00:002025-10-13T16:00:00+00:00Deskripsi Pekerjaan
Key Responsibilities
- Lead and manage the nationwide after-sales service team (~15 staff)
- Oversee repair and maintenance of all agricultural machinery under service
- Ensure service jobs are completed on time, with accurate reporting
- Monitor and improve customer satisfaction and response times
- Coordinate with suppliers for spare parts and warranty claims
- Train and mentor technicians; develop skill improvement plans
- Manage service scheduling during peak agricultural seasons
- Travel to client sites and service hubs to oversee operations and quality
- Improve existing policies and SOPs for faster, more efficient service
- Use Odoo (or similar systems) to track jobs, parts, and performance metrics
Kualifikasi Minimum
Qualifications
- Education: Bachelor’s degree in Agricultural Engineering, Industrial Technology, or related field
- Certifications: Service Management certification preferred
- Proven experience managing field service teams and improving service processes
- Agricultural machinery, heavy equipment, or technical services background preferred
- Must have a valid driver’s license and be willing to travel frequently nationwide
- Strong leadership, problem-solving, and communication skills
- Familiarity with ERP/CRM systems (Odoo experience a plus)
Ringkasan Perkerjaan
- Tingkat Posisi
- Supervisor / Asisten Manager
- Spesialisasi
- Sales and Marketing
- Persyaratan tingkat pendidikan
- Lulus program Sarjana (S1)
- Respon rekruter ke lamaran
- Always
- Alamat Kantor
- Quezon City, Metro Manila, Philippines
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Tentang Sprout Solutions
MAKE YOUR BEST CAREER MOVE YET!
Join one of the fastest growing tech companies in the Philippines. Get to enjoy a fun-filled work culture that empowers you to do your best work!
ABOUT US
Sprout Solutions is a software-as-a-service (SaaS) company that aims to deliver the best automated HR and payroll solutions for the Philippines. We want to help all types of businesses grow with our suite of cloud-based HR and payroll software to streamline and simplify processes.
Here at Sprout, we want people who are driven to make things better than they were before. We desire individuals who are brave and courageous to bring positive change, no matter how small or big it is. We are committed to revolutionize the Philippine economy by building world-class software with the power of local talent.
SPROUT CULTURE
Sprout’s mission is to transform the way HR works in emerging markets. As a company, we want to help the Philippines move forward through technology, doing what we do best. Despite that, we’re proud to say that Sprout has one of the most fun work cultures in the country!
We love getting things done, while also having some fun in between. Be part of an agile startup that is young, energetic, and committed to helping the Philippines move forward.
FUN THINGS WE DO
Weekly fun things:
Being fit and healthy is a top priority at Sprout! Healthy lunch Mondays, Muay Thai Tuesdays and Thursdays, Wellness Wednesdays – these are the things we do every week! We also have sports programs like basketball and badminton, as well as weekly free massage and Zumba sessions for all employees. We’re also proud to have a CEO who’s also a professional Muay Thai fighter – how cool is that?
Sproutings (Sprout Outings):
Here at Sprout we prioritize our employees’ well-being – that’s why we go on trips outside the city twice a year to unwind, relax, and bond together. All of us work hard for most of the year, which is why we love to explore the outdoors and chill out whenever we can!
Monthly gatherings:
To celebrate our company milestones and career achievements, we gather around every month over food and drinks. There’s a different theme every month which brings out talent and creativity in everyone!
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JOIN US TODAY!
We’re excited to know you and see how you fit with Sprout!
Send in your application and we’ll get back to you soon. :)