Finance Business Process Specialist  

Position Summary:
We are looking for a Finance Business Process Specialist with an accounting background to manage and optimize reconciliation and payment processes, dispute resolution, and financial reporting. This full-time, work-from-office role requires a detail-oriented professional with at least 2 years of relevant experience to collaborate effectively with internal teams and external partners, ensuring smooth financial operations and compliance.

Key Responsibilities:

E-Pharmacy Payment Process Reconciliation

• Manage and provide transaction data from the Finance team for Alodokter's partnerships with pharmacies (K24, Century, Viva Health, Watsons).
• Reconcile and adjust unpaid transactions, ensuring they are accumulated and reported accurately at the end of each month.
• Address timestamp and delivery status issues in the back-office system to ensure all transactions are processed accurately.

Logistics Payment Process Reconciliation

• Reconcile transaction data from logistics partners (AnterAja, BiteShip) with Alodokter’s back-office system.
• Identify and resolve disputes with logistics partners to ensure accurate payment processing and record-keeping.

Claims and Dispute Management

• Process claims for TPA Admedika, Fullerton, and E-Prescription transactions, ensuring adherence to protocols.
• Manage disputes related to e-prescription transactions with pharmacies and partners, resolving issues in a timely manner.

Commission and Revenue Management

• Oversee commission calculations for Alomedika and advertising partners.
• Ensure accurate and timely revenue reporting for Aloshop and other financial operations.

End-of-Month Financial Closing

• Perform end-of-month reconciliation for T Med PPU (Admedika & Fullerton).
• Ensure accurate financial reporting and transaction tracking for all end-of-month processes.

Qualifications:

Education and Experience

• Bachelor’s degree in Accounting, Finance, or a related field.
• Minimum of 2 years of experience in accounting, financial reconciliation, or payment processing roles.

Skills and Competencies

• Strong understanding of accounting principles and financial reconciliation processes.
• Proficiency in financial tools and back-office systems; advanced Excel skills are essential.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills to collaborate with internal teams and external partners.
• Highly organized, with attention to detail and the ability to manage multiple tasks effectively.

Employment Type: Full-time (contract), Work-from-Office (WFO)

Reports to: Finance Manager