Job Description
What Will You Do:
- Greet and assist visitors, clients, and employees including handling inquiries in person, over the phone, or via email.
- Handling incoming calls and delivering them to the relevant department or individual.
- Delivering excellent customer service to visitors and clients.
- Addressing and resolving customer complaints and issues.
- Performing basic administrative tasks such as filing, data entry, and photocopying.
- Managing appointments and conference room bookings.
- Assisting with mail and package handling.
- Handling and distributing incoming mail and packages.
- Preparing outgoing mail and packages for shipment as well as maintaining records of incoming and outgoing mail.
Minimum Qualifications
What Will You Need to Have:
- A diploma/bachelor's degree or equivalent is required; a degree in business administration or a related discipline is preferred.
- Willing to work Monday to Friday from the office
- Having the ability to multitask and organize.
- Understanding of basic office operations and administrative activities.
- Outstanding communication skills both in writing and speaking.
- Knowledge of basic office operations and administrative responsibilities is essential.
Required Skills
- Organizing and Planning
- MS Office
- Email Support
- Chat Support
- Customer Service
- Critical Thinking
- Communication Skills
Jobs Summary
- Job Level
- Internship / OJT
- Job Category
- Human Resources
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Karet Kel., Setiabudi
About Andalin
Andalin is a technological company in logistics and international trade with a one-stop platform that integrates various services such as shipping, customs clearance, international trading, etc. By connecting all of our services in our ecosystem. Andalin is committed to making international business more effortless, more accessible, and more trustworthy.
With a Customs Brokerage and International Freight Forwarding license, Andalin has served hundreds of companies in Indonesia through its platform, including well-known brands such as Wings Group, Kawan Lama Group, Kino, Rentokil, and REDAChem.
Our high-quality service, expertise, and cutting-edge technology are the reasons why we’re trusted by hundreds of companies in Indonesia.
We have covered more than 150 cities and 200 ports worldwide. We can help you easily expand your business globally wherever you want to do business. Our global network of partners is always ready to help.