IT Application Support
MSBU Konsultan Indonesia
- South Jakarta, IndonesiaSouth Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- ContractualCONTRACTOR
Posted 4 days ago and deadline of application is on 25 Apr
Recruiter was hiring a day ago
2026-04-21T02:13:11.623331+00:002026-04-25T17:00:00+00:00Job Description
- Handle application-related issues such as errors, bugs, and performance problems
- Provide technical support to users, including guidance and troubleshooting assistance
- Diagnose and resolve application issues effectively
- Monitor applications and databases using available tools
- Analyze system and application logs to identify root causes of issues
- Manage and maintain application documentation, including user guides and release notes
- Collaborate with the development team to improve application performance and features
- Perform testing on upgraded or enhanced applications
- Execute operational tasks such as data backup, performance monitoring, and access management
- Ensure application security by monitoring unauthorized access and preventing potential threats
Minimum Qualifications
- Minimum Diploma (D3) or Bachelor’s degree in Information Technology, Information Systems, Computer Science, or related field
- 1–3 years of experience in Application Support or similar roles
- Experience in handling troubleshooting for web, desktop, or mobile applications
- Experience in application or system development (minimum 3 projects) is preferred
- Familiarity with application and database monitoring tools
- Strong analytical skills, especially in reading and analyzing system/application logs
- Good communication skills and ability to work collaboratively
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- South Jakarta, DKI Jakarta, Indonesia
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About MSBU Konsultan Indonesia
PT MSBU Konsultan Indonesia (MSBU Konsultan) was founded in 2019 as an on-demand IT staffing and headhunting service specialist. Our competitive advantage lies in our SLA commitment, ‘Client & Candidate Success’ orientation, and our recruitment model powered by Crowdsourcing Ecosystem has been proven through our track record in filling the most challenging IT positions for both startup and large enterprise clients.