IT Helpdesk
PT Adi Data Informatika
- Jakarta Barat, Indonesia7th Floor, Jalan Raya Perjuangan, Kebon Jeruk Kel., Kebon Jeruk, Jakarta Barat, DKI Jakarta, IndonesiaJakarta BaratDKI JakartaIndonesiaIndonesia
- ContractualCONTRACTOR
Posted 5 months ago and deadline of application is on 21 Jun
Recruiter was hiring 2 days ago
2024-06-21T02:22:20.082609+00:002025-06-21T02:07:32.917000+00:00Job Description
Deskripsi Pekerjaan
- Melakukan Analisa terhadap issue yang masuk
- Melakukan penyelesaian yang tepat terhadap seluruh issue yang masuk
- Melakukan eskalasi terhadap issue yang masuk kepada PIC
- Melakukan Follow up terhadap penyelesaian issue
- Membuat Laporan harian
Minimum Qualifications
Kualifikasi
- Candidate must possess at least Bachelor's Degree in Computer Science/Information Technology or equivalent.
- At least 1 Year(s) of working experience in the related field is required for this position.
- Preferably Staff (non-management & non-supervisor) specialized in Technical & Helpdesk Support or equivalent.
- Menguasai dan mampu melakukan troubleshooting berbasis Windows
- Memiliki pengetahuan yang baik tentang IT
- Lebih diutamakan apabila memiliki pengalaman sebagai Helpdesk/Support untuk aplikasi DMS (Distribution Management Systems)
- Mampu berkomunikasi baik secara lisan maupun tulisan
- Memiliki motivasi, inisiatif yang tinggi
- Dapat bekerja secara individu maupun team
- Bersedia bekerja secara Shifting sesuai ketentuan
- Memiliki pengetahuan tentang Hardware, Infrastruktur, Server
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Jalan Raya Perjuangan, Kebon Jeruk Kel., Kebon Jeruk
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About PT Adi Data Informatika
AdiData is an IT company focus in providing total IT Business Solutions, IT Infrastructures and IT Services to our customers. Our team has a lot of experiences in delivering the best IT Business Solutions, IT Infrastructures and IT Services with the latest trend, latest products/technologies and high quality of services.