Corporate Assistant Officer
PT Bumi Amartha Teknologi Mandiri
- Central Jakarta, Indonesia9, RT10/RW01, Jalan Jenderal Sudirman, Karet Kel., Setia Budi, Central Jakarta, DKI Jakarta, IndonesiaCentral JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Posted 2 days ago and deadline of application is on 30 Dec
Recruiter was hiring 2 days ago
2025-12-19T03:36:45.791327+00:002025-12-30T17:00:00+00:00Job Description
Note: 3 month contract (maternity leave cover)
Daily Activities :
- Handle and follow up on issue tickets submitted from production environments, ensuring proper prioritization and resolution.
- Improve and maintain Knowledge Management Articles within the service desk system to enhance support reference and documentation quality.
- Identify and analyze root causes of reported issues, and coordinate with relevant teams to ensure proper fixes and preventive actions
Minimum Qualifications
Skills:
- Experience using Freshservice for handling tickets, incidents, and service requests.
- Familiar with Flux Warehouse Management System to support daily warehouse operations.
- Basic to intermediate knowledge of MySQL for managing and retrieving data.
- Able to use SQL Data Manipulation Language (DML) for insert, update, delete, and query.
- Experience using DBeaver as a database management and query tool.
- Good communication skills for coordinating with users and internal teams.
- Good analytical thinking to identify issues and support problem-solving processes.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Jalan Jenderal Sudirman, Karet Kel., Setiabudi
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About PT Bumi Amartha Teknologi Mandiri
Bumi Amartha Teknologi Mandiri or “AMARTEK” was established to provide information technology solutions. Our mission from the very first day has been to cultivate professional relationships with our clients to provide effective and reliable information technology solutions for their needs. The team at "AMARTEK" is equipped with a highly developed skillset developed over decades of experience not only in information technology but also in business processes across a range of industry sectors. This business experience makes us uniquely positioned to offer solutions promising greater operational efficiency, productivity gains and cost savings for each of our clients, regardless of their industry.
As an established technology-intensive company, we pride ourselves on providing a comprehensive suite of solutions comprising of Infrastructure Consultancy, on/offsite services, Custom software and web development, Talent Augmentation, and enterprise architecture consulting. Our team consistently delivers state-of-the-art solutions in various areas including, but not limited to: integrated business solutions, system applications, product development and professional services.
At "AMARTEK", we guarantee rapid, reliable and robust information technology solutions that work.