Aleph Labs

At Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before. ​​We’re looking for a skilled and curious Product & UX Researcher to join our team and support the revamp of a major banking platform. You’ll be embedded in a cross-functional project squad alongside UI/UX Designers and the client’s Product and Business teams. Your role is to uncover user needs, pain points, and opportunities — and to champion those insights to shape the next generation of banking experiences. As the team’s Researcher, you will own the end-to-end research process and help guide both product and design decisions. You’ll also contribute to defining post-launch success metrics to ensure the solutions we create have measurable impact. Here are your key responsibilities: Collaborate with the internal project squad and the client’s stakeholders to define research goals and select the most effective approaches (interviews, FGDs, participatory design, usability testing, surveys, A/B testing, data analysis, etc). Translate business questions into focused research plans and activities that generate actionable insights. Lead end-to-end research: plan, recruit, conduct, analyze, and report — including managing research operations for the project. Present findings in clear, structured, and compelling formats (e.g., report documents, insight decks, or synthesis frameworks). Act as a user advocate in design discussions, participating in ideation and helping shape the UX. Co-define product success metrics and performance indicators with the team; help build a framework for ongoing tracking and optimization. Ensure all research activities adhere to ethical and legal standards, especially around handling sensitive customer and financial data.

At Aleph, we design human experiences by asking the right questions. Here, you’d find a curious breed of creative engineers spread across the globe, specializing in craft, strategy, and technology. With a keen ear to the ground, we turn big dreams into user-first digital solutions by design. Through rigorous prototyping, close collaboration, and responsive engineering, we commit to creating a future that leaves our craft, community, and clients better than before we began. Aleph’s Strategy Team approaches each client’s business as if it were our own. By working closely with clients, we align with their goals in the context of digital strategy and product development. We advise Project Leads and their teams on strategic opportunities and drive those initiatives to completion. Our work involves conducting research, analyzing data, identifying market trends and opportunities, and designing creative solutions to solve business challenges. Currently, we are rapidly scaling several initiatives across the organization to provide strategic advisory on the following topics: Product Development & Management: Transform ideas into market-fit products that meet both user needs and business objectives, while guiding the entire product lifecycle—from concept to optimization. Performance Evaluation & Optimization: Analyze and forecast product KPIs, deliver actionable recommendations to drive growth, improve user engagement, and optimize overall performance. Growth Hacking: Use data-driven strategies and experimentation to expand customer base, increase loyalty, and maximize lifetime value. Customer Experience: Redesign customer experiences and journey maps, leverage customer behavior data and insights to create transformative digital interfaces. As a Strategy Analyst, you will play a pivotal role in our scaling efforts, with responsibilities including: Collaborating with Product Managers, Designers, Researchers, and Engineers to drive strategic initiatives and guide project direction in partnership with Project Leads. Collaborating with clients to understand their context, challenges, and business goals to sharpen our focus scope. Spearheading the team to conduct in-depth research and data analysis to uncover insights and solutions tailored to client challenges. Experimenting with new approaches and discovering best practices for effective problem-solving. Presenting discovered opportunities and solutions to our clients, engaging audiences from the working team to senior leadership.

Serve as the main point of contact in all matters related to client concerns and needs Build and strengthen client relationships to achieve long-term partnerships Maintain accurate client records, keeping track of any contract updates and renewals Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients Handle inquiries and requests from customers and address their needs Meet regularly with other team members to discuss progress and find new ways to improve business Generate progress reports for clients and senior leaders within the organization Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly Prepare project-related pitch work

We are looking for a UI/UX Designer to design software, mobile apps and platforms that meet people’s needs. As an experienced designer, you will participate and lead various projects, and enjoy collaborating with peers and clients alike to solve complex design problems. You will combine interfaces and workflows to enhance user experience. In this role, you should be an analytical and creative designer who is able to grasp user needs and solve problems. Production of wireframes, interaction models, information architecture, visual design and supporting documentations Help define and gather UX requirements from stakeholders/business owners and drive innovative solutions Craft user stories, personas, storyboards and flows from requirement Stay abreast of industry best practices for UX design and processes Conduct concept and usability testing and gather feedback

Who we are Aleph is a creative engineering company comprising a striking group of craftsmen specialised in strategy, design, technology, and marketing. We work together to plan, write and produce internet, mobile, and desktop solutions for the most daring set of clients who see the future and engage Aleph as their rocket fuel. Role Description The Motion Designer is responsible for visual effects, animations and other techniques to create artwork for the media such as web, mobile apps & editing video footage and adding effects/elements to enhance the motion graphics. Key Responsibilities ● Prepare design plan, concept and layout for motion graphic project. ● Create and deliver motion graphics in various media including web, mobile, etc. ● Work with creative teams to understand project scope and objectives. ● Assist in selecting audio, video, colors, animation, etc for graphic design. ● Work with other designers to resolve technical and/or design issues. ● Edit raw video footage and add effects/elements to enhance motion graphics. ● Research and analyze best design techniques and solutions to create motion graphics. ● Assist in designing and creating storyboards. ● Participate in a brainstorming session to share new design perspectives and ideas. ● Maintain up-to-date knowledge about latest graphic design techniques. ● Ensure compliance with company guidelines and design standards.

Take part in professional mobile application development projects Writes design/implementation documentation Be responsible for designing, implementing, unit testing, code reviewing in various components/projects Creates, units test, maintains and troubleshoots software Creates prototype/test applications Works with members of project teams to ensure specifications are satisfied Adheres to strict delivery schedules