IT Support & Maintenance
Code.id
- Jakarta, IndonesiaAPL Tower Lt 26, Jalan Letjen. S. Parman, Tanjung Duren Selatan Kel., Grogol Petamburan, Jakarta, DKI Jakarta, IndonesiaJakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Posted 11 days ago and deadline of application is on 8 Feb
Recruiter was hiring 3 days ago
2024-12-16T04:09:12.611748+00:002025-02-08T17:00:00+00:00Job Description
- The supporting scopes include but are not limited to end-user devices, conference technology, hardware and software within the site corporate environment
- The IT Support Engineer will provide build, setup, maintain, implement, and troubleshoot for all technology related matters affecting end-user productivity
- The incumbent will work closely with all users and management for issue resolutions, monitoring of our corporate IT infrastructure and driving service improvement to assist in its growth
- May be assigned to lead initiatives/projects to drive technology improvement and user satisfaction as required.
- Drive continuous service improvement plans in technology-related matters affecting end-user productivity and improving user experience satisfaction
- Identify and develop better tools, and implements improvements and solutions to increase the operational efficiency of the IT Service management process with a focus on excellent user journeys, experiences and satisfaction.
Minimum Qualifications
- Has 5 Years of experience in IT Field, 1 years as IT Helpdesk Support, 3 years as IT Production Support (Last Position).
- Able to communicate in Indonesian (native) and English language (Reading and written).
- Has experience in Support design and delivery implementation, Troubleshoot and Assist Team Mobile Developer to solve errors, Maintain and configure the reliable operation of computer systems, cloud server, and Monitor system and application performance, Create documentation Project Progress.
- Have experience in ELK (elasticsearch logstash kibana), Dynatrace, DBeaver, Grafana, PostgreSQL, SQL Server, Openshift Kubernetes Distribution (OKD), VPN, Pramoteus, Jira, Email, Office 365, Finger print, Access Door, Microsoft Azure, Dynamic AX, Mobaxterm, Microsoft Active Directory, Manual Testing, Ticketing Systems.
- Who adapt quickly to change, eager to learn new things in Information and Technology, and discipline
- Immediately join ASAP
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Jalan Letjen. S. Parman, Tanjung Duren Selatan Kel., Grogol Petamburan
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About Code.id
CODE.ID was previously a business unit of INTEGRASI, a system integrator that also provided software services established in 1999. In 2014, CODE.ID becomes an independently run company which currently has around 100 passionate developers with a myriad numbers of skill sets.
CODE.ID has been established since 1999 and became a publicly listed company in Jakarta Stock Exchange in 2001 - as PT Integrasi Teknologi Tbk. It was back to be a private company in 2007.
Our Success Stories:
We successfully developed, deployed, and supported Information Technology Infrastructure for Komisi Pemilihan Umum (KPU) or the National Election Commission in 2004. We developed the election application and also distributed, installed, and supported (7x24 hour) two data centers and 8000 VPN connected personal computers in 5,000 locations in the cities, rural areas, and remote areas all over Indonesia.