Client Management
OttoDigital Group
- Jakarta Selatan, IndonesiaJalan Prof DR Soepomo, Tebet Barat Kel., Tebet, Jakarta Selatan, DKI Jakarta, IndonesiaJakarta SelatanDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Posted 22 days ago and deadline of application is on 29 Sep
Recruiter was hiring 6 hours ago
2025-09-01T07:46:55.567242+00:002025-09-29T17:00:00+00:00Job Description
- Build and maintain strong relationships with key clients.
- Support client retention and identify upsell/cross-sell opportunities.
- Handle client issues and ensure smooth daily operations.
- Work with internal teams (product, tech, finance, legal) to meet client needs.
- Monitor account performance and share regular reports and insights.
- Guide new clients through onboarding and technical integration.
Minimum Qualifications
- Bachelor’s degree in Business, Communication, Engineering, or similar.
- 3–5 years experience in client/account/partner management (preferably in fintech, payments, or tech).
- Strong communication, problem-solving, and time management skills.
- Comfortable with data analysis, Excel/Google Sheets (pivot tables, formulas).
- Knowledge of fintech products like QRIS, VA, PPOB, eWallet, or payment gateways is a plus.
- Client-first mindset and the ability to make fast, data-driven decisions.
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Jalan Prof DR Soepomo, Tebet Barat Kel., Tebet
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About OttoDigital Group
OttoDigital is part of Salim Group Digital Ecosystem (Financial Technology) - aims to empower “the underserved” and “the unbanked” population through integrated implementation of the Group digital payment ecosystem. We are digital platform and solution to businesses and enterprises, enabling various digital transactions on their services to better serve consumers.