Customer Center Agent
Prismas Jamintara
- South Jakarta, Indonesia5A, South Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- ContractualCONTRACTOR
Posted 4 days ago and deadline of application is on 4 Oct
Recruiter was hiring 3 days ago
2025-08-06T08:43:27.836588+00:002025-10-04T17:00:00+00:00Job Description
- Phone, email, Chat communication with customers. Report customer feedback to SV or Managers in order to apply countermeasures with other SSC departments as well as stores.
- Draft up CC related communication description under SV and Managers supervise.
Minimum Qualifications
- Can speak english fluently.
- Ability to operate a desktop computer and familiar with Customer Center system such as Salesforce, Amazon connect, OMS.
- Strong focus on customer service and communication skills .
- Ability to create paragraphs and sentences which are grammatically correct, brief, and accurate.
- Minimum keyboard skills to type 30 words a minute.
- Process knowledge for case handling, call back, escalation, forwarding, reporting and data log.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Completed associate's degree
- Recruiter response to application
- Once in a while
- Office Address
- Sona Topas Tower, Jalan Jenderal Sudirman 23, RT10/RW01, Karet Kel., Setia Budi, Jakarta Selatan, 12920, Indonesia
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About Prismas Jamintara
Executive Search is a method of selection and recruiting quality Managers and Executives by best matching their professional skills and work experience with client's requirements. We have an active and extensive data bank consisting of personnel who have answered to our previous searches and those who have sent their resumes. This type of search provides the quickest and most extensive list of candidates, especially for low to mid range executive positions.