Account Manager
Gositus
- Central Jakarta, Indonesia2nd floor, 121, RT10/RW11, Jalan KH Mas Mansyur, Karet Tengsin Kel., Tanah Abang, Central Jakarta, DKI Jakarta, IndonesiaCentral JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Posted a month ago and deadline of application is on 2 Jul
Recruiter was hiring 8 days ago
2026-03-04T10:07:27.738893+00:002026-07-02T17:00:00+00:00Job Description
- Build, nurture, and maintain strong relationship with existing clients.
- Deliver top-notch client service, including regular check-ins, proactive communication, and being a reliable point of contact.
- Keep clients informed and confident by providing timely updates, showing empathy, and responding calmly to their concerns.
- Monitor how clients are using our product and analyze to uncover opportunities for growth.
- Analyze client activity to spot upsell/cross-sell opportunities.
- Collaborate with internal teams to track project progress, ensure clients are kept in the loop at every stage, and ensure client needs are addressed efficiently.
Minimum Qualifications
- Experience in account management, customer success, or client service (agency/tech is a plus).
- Fluent in English.
- Fast response and proactive in handling client needs
- Willingness to occasionally respond to client needs or urgent requests outside of business hours
- Strong client-facing with excellent verbal communication and presentation abilities.
- Skilled in negotiation and persuasion.
- Skilled in analytical thinking with the ability to anticipate client or project needs.
- Capable of prioritizing and handling multiple clients while keeping project timelines on track.
- Detail-oriented, organized, and solid time management skills.
Perks and Benefits
Medical / Health Insurance
Paid Sick Leave
Flexitime
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Required Skills
- Relationship Management
- Sales and Marketing Knowledge
- Customer Service
- Communication Skills
- Account Management
- Market Research
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Citywalk Sudirman - Jl. K.H. Mas Mansyur kav. 121, Karet Tengsin, Tanah Abang, Jakarta Pusat, 10220
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About Gositus
At Gositus, we are more than another website agency; We’re a team of passionate individuals who strive to create attractive websites that stand out from the crowd. Our secret? Blending creative design with sophisticated coding to deliver websites that not only look stunning but also perform flawlessly. Every aspect of our work is carefully crafted to perfection, with attention to detail that ensures our clients' expectations are exceeded. Our diverse range of notable clients, featuring some of the most respected brands in their industries, speak for itself and is a testament to our proven expertise and track record since 2010.