Account Executive
Gositus
- Central Jakarta, Indonesia2nd floor, 121, RT10/RW11, Jalan KH Mas Mansyur, Karet Tengsin Kel., Tanah Abang, Central Jakarta, DKI Jakarta, IndonesiaCentral JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Posted 15 days ago and deadline of application is on 14 Oct
Recruiter was hiring 4 hours ago
2025-09-18T06:15:59.082419+00:002025-10-14T17:00:00+00:00Job Description
- Act as the main point of contact for assigned client accounts.
- Maintain active communication to keep clients updated & confident.
- Ensure service level agreement (SLA) compliance, including aftersales service & support.
- Monitor ongoing projects, report progress, and resolve issues quickly.
- Gather feedback & identify opportunities to improve client experience.
- Manage and update client account information and activities in CRM software (e.g., Salesforce) to track sales pipeline.
- Meet or exceed set metrics, including upselling/cross-selling quotas and targets.
Minimum Qualifications
- Experience in account management, customer success, or client service (agency/tech is a plus).
- Excellent communication & problem-solving skills — you know how to keep clients calm and happy.
- Organized, responsive, and good at managing multiple accounts at once.
- Fluent in English.
- Team player with a service-first mindset.
Perks and Benefits
Medical / Health Insurance
Paid Sick Leave
Flexitime
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Maternity & Paternity Leave
Required Skills
- Relationship Management
- Sales and Marketing Knowledge
- Customer Service
- Communication Skills
- Account Management
- Market Research
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Sales and Marketing
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- Citywalk Sudirman - Jl. K.H. Mas Mansyur kav. 121, Karet Tengsin, Tanah Abang, Jakarta Pusat, 10220
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About Gositus
At Gositus, we are more than another website agency; We’re a team of passionate individuals who strive to create attractive websites that stand out from the crowd. Our secret? Blending creative design with sophisticated coding to deliver websites that not only look stunning but also perform flawlessly. Every aspect of our work is carefully crafted to perfection, with attention to detail that ensures our clients' expectations are exceeded. Our diverse range of notable clients, featuring some of the most respected brands in their industries, speak for itself and is a testament to our proven expertise and track record since 2010.