Infrastructure & Cloud Support Engineer
Reycom Document Solusi (RDS Group)
- Bekasi, IndonesiaBekasi, West Java (Jawa Barat), IndonesiaBekasiWest Java (Jawa Barat)IndonesiaIndonesia
- Full timeFULL_TIME
Posted 3 days ago and deadline of application is on 6 Dec
Recruiter was hiring a day ago
2025-10-08T08:33:41.511986+00:002025-12-06T17:00:00+00:00Job Description
- Maintain and support IT infrastructure, including servers, networks, and storage systems.
- Manage and monitor cloud platforms (AWS, Azure, or GCP) to ensure optimal performance and availability.
- Implement and support virtualization environments (VMware, Hyper-V) and containerized workloads (Docker, Kubernetes).
- Handle incident response, troubleshooting, and root cause analysis for infrastructure and cloud issues.
- Utilize IT support tools (ticketing systems, monitoring dashboards, remote support software) for efficient issue management.
- Support backup, recovery, and disaster recovery planning and execution.
- Ensure compliance with security standards and best practices across infrastructure and cloud systems.
Minimum Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or related field.
- 2–5 years of experience in IT infrastructure, cloud environments, or technical support.
- Hands-on experience with cloud platforms (AWS, Azure, or GCP preferred).
- Familiarity with virtualization (VMware, Hyper-V) and containerization (Docker, Kubernetes is a plus).
- Proficient in using IT support tools such as ticketing systems, monitoring tools, and remote support applications.
- Basic knowledge of cybersecurity, identity management, and data backup/recovery processes.
- Strong analytical and troubleshooting skills across hardware, software, networking, and cloud systems.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Bekasi, West Java (Jawa Barat), Indonesia
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About Reycom Document Solusi (RDS Group)
PT Reycom Document Solusi (RDS) is a corporation that consists of several companies working collaboratively in order to meet the need for digital solutions. RDS Group was created in 2003 in Jakarta under RDS has been expanded in establishing subsidiaries with the same business focus that provides a wide range of Integrated IT-based business management solutions in Indonesia and Asia. RDS Group has grown into 4 pillars of business focus: Business Process Outsourcing (BPO), System Integration, Printing and Creative Services, and Healthcare Management. As we accelerate our business growth, we recognize our greatest asset is our Human Resources. We invite motivated and experienced professionals to join our dynamic team and contributor to our success. Explore an exciting career at RDS, where opportunities and excellence converge.