IT Helpdesk Support Staff
COL Financial Group, Inc.
- Mabalacat, PhilippinesMabalacat, Pampanga, PhilippinesMabalacatPampangaPhilippinesPhilippines
- Full timeFULL_TIME
Posted 2 days ago and deadline of application is on 30 Oct
Recruiter was hiring 22 days ago
2025-09-01T08:16:51.298943+00:002025-10-30T16:00:00+00:00Job Description
- Monitor and manage daily data center operations, including company assets, equipment, server room temperature, power supplies, and air conditioning units.
- Handle daily IT operations for systems and office equipment (Windows OS, PCs, laptops, Wi-Fi, printers, and mobile devices), including startup and shutdown procedures.
- Provide technical support, installation, troubleshooting, and escalate incidents to the COL IT Infrastructure and Operations Teams when needed.
- Report system and application issues found during monitoring and assist with daily IT procedures.
- Prepare and submit required daily and monthly reports.
- Perform other related tasks as assigned.
Minimum Qualifications
- Bachelor’s Degree in Information Technology, Computer Science, or any related course.
- 2–3 years of relevant work experience preferred (fresh graduates are also welcome to apply).
- Willing to work on shifting schedules, including weekends, holidays, and night shifts if needed
- Knowledge of computer network equipment (switches, routers, basic firewall) is an advantage
- Familiarity with Linux OS and any programming language is a plus
- Must be residing in Angeles, Pampanga, or nearby areas
Perks and Benefits
Special Leave Benefits for Women
Single Parent Leave
Medical / Health Insurance
Paid Sick Leave
Paid Bereavement/Family Leave
Life Insurance
Paid Vacation Leave
Maternity & Paternity Leave
Required Skills
- Computer Networking
- Time Management
- Computer maintenance
- Communication Skills
- Computer Troubleshooting
- Computer System Administration
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Mabalacat, Pampanga, Philippines
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About COL Financial Group, Inc.
COL is the country's most trusted wealth-building partner, helping over 500,000 Filipinos invest in stocks and mutual funds.
For over 25 years now, COL has been committed to empower Filipinos to build their wealth and achieve financial independence, by providing them the tools and guidance they need to make smarter investing decisions.