Technical IT Support
Deptech Digital Indonesia
- South Jakarta, IndonesiaSouth Jakarta, DKI Jakarta, IndonesiaSouth JakartaDKI JakartaIndonesiaIndonesia
- Full timeFULL_TIME
Posted 3 days ago and deadline of application is on 20 Apr
Recruiter was hiring 3 hours ago
2026-02-20T10:58:25.144949+00:002026-04-20T17:00:00+00:00Job Description
- Monitoring sistem & infrastruktur (VM, aplikasi, API)
- Menangani tiket incident & service request
- Troubleshooting level 1–2
- Eskalasi ke tim DevOps / Developer bila diperlukan
- Dokumentasi hasil penanganan insiden
- Mendukung operasional sistem 24/7 (shift)
Minimum Qualifications
-
S1 Teknik Informatika / Sistem Informasi / sejenis
-
Pengalaman min. 3 tahun di IT Support / NOC / Helpdesk
-
Memahami dasar:
Linux / Windows Server
Networking (TCP/IP, DNS)
Basic SQL
Familiar dengan tools monitoring (Grafana, Zabbix, dsb) -
Siap bekerja shift
-
Nilai tambah:
Pengalaman support sistem skala enterprise
Pernah menangani SLA-based environment
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- South Jakarta, DKI Jakarta, Indonesia
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About Deptech Digital Indonesia
Deptech Digital is an IT company that is focused on web technology. Founded in 2005, Deptech Digital has had a variety of experiences in dealing with various information technology projects, including website design, web portals, management information system, SMS gateway, intranet applications, ecommerce and social media application. Our professional team constantly strive for new innovations, solutions and are always keeping up with the latest technology trend in order to provide the best solution for our clients.