Back Office Operations Manager  

The Operations Manager oversees the daily operations of Pharmasafe Inc., ensuring efficiency in logistics, warehousing, inventory, and retail distribution. This role involves streamlining processes, optimizing supply chain management, and ensuring timely product availability in Watsons, Mercury Drug, hospitals, and e-commerce platforms. The Operations Manager plays a crucial role in maintaining smooth business operations and driving company growth.

Key Responsibilities:

• Oversee daily operations, ensuring smooth logistics, inventory management, and distribution.
• Manage relationships with suppliers, retailers, and warehouse teams.
• Ensure compliance with FDA regulations, supply chain protocols, and company policies.
• Improve operational processes to enhance efficiency and cost-effectiveness.
• Monitor stock levels and coordinate with the sales and marketing teams to meet demand.
• Analyze operational data to identify trends and optimize workflow.
• Lead and mentor the operations team to maintain high performance.

• Bachelor’s degree in Business Administration, Supply Chain Management, Operations, or a related field.
• 5+ years of experience in operations, logistics, or supply chain management, preferably in the pharmaceutical, skincare, or FMCG industry.
• Strong leadership and problem-solving skills.
• Knowledge of inventory management, warehouse operations, and regulatory compliance.
• Excellent analytical and decision-making abilities.
• Proficiency in Microsoft Office, ERP systems, and logistics software.