SPA Manager
PT Bali Ria Internasional
- Badung, Indonesia1, 101, Jalan Pantai Berawa, Tibubeneng Kel., Kuta Utara, Badung, Bali, IndonesiaBadungBaliIndonesiaIndonesia
- Full timeFULL_TIME
Posted 7 hours ago and deadline of application is on 8 Aug
Recruiter was hiring 14 days ago
2025-08-08T03:15:19.966113+00:002026-08-08T03:15:19.966113+00:00Job Description
- Oversee daily spa operations, ensuring smooth workflow.
- Maintain high hygiene and safety standards (sanitization, equipment checks).
- Manage appointment scheduling and optimize therapist schedules.
- Ensure compliance with health, safety, and licensing regulations.
- Recruit, train, and supervise therapists, receptionists, and support staff.
- Conduct performance reviews and provide coaching.
- Ensure exceptional guest service and handle complaints professionally.
- Gather customer feedback and implement improvements.
- Drive spa revenue through upselling treatments and packages.
- Develop promotional campaigns (seasonal offers, partnerships with hotels).
- Monitor financial performance (expenses, profits, payroll).
- Collaborate with hotels, or corporate clients for partnerships.
- Stay updated on industry trends (new treatments, wellness tech).
Minimum Qualifications
- 2-3 years of experience in spa operations, preferably in a supervisory or managerial role.
- Background in massage, or wellness services.
- Experience in customer service, sales
- Leadership & Team Management – Ability to train, motivate, and supervise staff.
- Customer Service Excellence – Ensuring guest satisfaction and handling complaints.
- Business & Financial Acumen – Budgeting, sales strategies, and revenue management.
- Spa Operations Knowledge – Understanding treatments, hygiene standards, and equipment.
- Marketing & Promotion – Driving bookings through promotions, social media, and partnerships.
- Problem-Solving & Stress Management – Handling operational challenges calmly.
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- Hospitality and Tourism
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Jl. Pantai Berawa No.101, Tibubeneng, Kec. Kuta Utara, Kabupaten Badung, Bali 80363
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About PT Bali Ria Internasional
PT. BALI RIA INTERNASIONAL was established on October 21, 2021 and its establishment was legalized based on the Decree of the Ministry of Law and Human Rights Number: AHU-0079884.AH.01.01.TAHUN 2021.
Hospitality business opportunities in Indonesia are still very promising. PT. BALI RIA INTERNASIONAL responds to this challenge by committing to deliver world-class real estate throughout the Indonesian archipelago.
With an unwavering commitment to quality, we have a Vision of helping thousands of homeowners and investors access incredible real estate in one of the world's most popular and sought-after island destinations.
In the future we will build hotels, luxury residences, 5-star resorts, and smart villas, to prime land and commercial spaces. Until PT. BALI RIA INTERNASIONAL is known as a true expert in finding, developing and delivering extraordinary properties.