Customer Service Representative (CSR)
PT Indotel Maju Bersama
- Yogyakarta, Indonesia161, Jalan Gedong Kuning, Banguntapan Kel., Banguntapan, Yogyakarta, DI Yogyakarta, IndonesiaYogyakartaDI YogyakartaIndonesiaIndonesia
- IDR 2,500,000.00 - IDR 3,000,000.00 / monthIDR250000030000002500000MONTH
- Full timeFULL_TIME
Posted 15 hours ago and deadline of application is on 14 Jun
Recruiter was hiring a day ago
2026-06-02T02:05:14.490873+00:002026-06-14T17:00:00+00:00Job Description
Respond to customer questions via live chat and ecommerce.
Provide accurate information about the company's products, services, and policies.
Handle customer complaints quickly and professionally.
Ensure customer issues are resolved.
Document customer interactions in the system.
Collaborate with internal teams to solve customer problems.
Give suggestions and feedback to improve customer servic
Minimum Qualifications
Requirements :
1. Bachelor degree min D3/S1 from any major
2. Have an experience as a Customer Service agent (specialized in eCommerce)
3. Proven experience in managing and engaging with an online community.
4. Strong analytical ability and proven problem-solving skills.
5. Strong analytical skills with excellent written and verbal communication skills in
English are required for this position
Perks and Benefits
Paid Sick Leave
Medical / Health Insurance
Paid Holidays
Required Skills
- Chat Support
- Customer Service
- Technical Skills
- Communication Skills
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Office Address
- Jl. Gedongkuning No. A161, Pringgolayan, Banguntapan, Bantul, D.I. Yogyakarta
- Industry
- Information Technology / IT
- Vacancy
- 100 openings
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