Key Accounts Associate
Simpletrade Solutions Inc.
- Quezon City, Philippines601, Quezon City, Metro Manila, PhilippinesQuezon CityMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Posted a day ago and deadline of application is on 14 Oct
Recruiter was hiring 2 hours ago
2024-09-18T06:27:23.260454+00:002024-10-14T16:00:00+00:00Job Description
Job Summary:
The Key Accounts Associate is responsible for the efficient management of clients’ inquiries, issues, and support requests, along with other aspects related to customer experience. This role plays a significant part in nurturing relationships with the clients, ensuring prompt and accurate assistance, and enhancing overall customer satisfaction.
Focus Area:
- Customer Support
- Service Quality
- Coordination
- Performance Metrics and Collaboration
Minimum Qualifications
- Bachelor’s degree in business or a related field.
- Preferably with work experience in customer support or service
- Customer-centric approach with a focus on satisfaction and issue resolution.
- Good communication and interpersonal skills
- Good problem-solving and decision-making skills
- Ability to think and respond quickly, maintaining composure even in high-pressured situations
- Adaptable and thrives in a fast-paced and changing environment.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Always
- Office Address
- 117 E. Rodriguez SR. Avenue, Tatalon , 1113 Quezon City , Metro Manila, Quezon City, 1113 Metro Manila, Philippines
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About Simpletrade Solutions Inc.
Simpletrade Ventures/Dropify is the first ever COD dropshipping company in the country.
VISION:
"Our vision is to elevate the quality of lives of Filipino by helping their online businesses be profitable"
MISSION:
"Our mission is to make it easier and competitive for micro sellers to do online business in the Philippines"