Job Description
- Manage and resolve all billing inquiries from customers and internal teams.
- Process invoices and credit notes accurately and timely.
- Review accounts for discrepancies and resolve billing issues.
- Collaborate with sales and customer service teams to ensure billing accuracy.
- Identify improvements to billing processes and systems.
Minimum Qualifications
- Proven experience in a similar role or in customer service.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Ability to work well in a fast-paced, dynamic environment.
- Proficiency in billing/accounting software and Intercom or similar support software.
- Understanding of billing and revenue procedures and best practices
Perks and Benefits
- Work from Home
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Accounting and Finance
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- One Corporate Center, Meralco Ave cor Julia Vargas Ave, San Antonio, Ortigas Center, Pasig, Metro Manila, Philippines
About Tanda
Tanda is the world's #1 platform for workforce success. We build world class technology to help business build happy and productive workforces through workforce management, rostering, time and attendance, and labor insights. Our vision is to build a product that allows businesses to help staff be happier and more productive so they can ultimately grow their business and create more jobs.