Odoo Functional  

Business Process Analysis & Design

• Map current and target processes for ticketing, FO, retail, F&B, finance, and marketing in Odoo.
• Translate business needs into clear functional requirements and user stories.
• Maintain a living process/system blueprint (based on the existing BA and PRD).

Odoo Configuration & Functional Ownership

• Configure core Odoo modules (POS, Sales, Purchase, Inventory, Accounting, CRM, Marketing) within agreed guardrails.

• Manage master data structures (products, price lists, partners, COA, analytic dimensions) in coordination with Finance and Operations.

• Work with the Odoo developer and vendor on gaps that require customization or integration.

Issue Triage & Continuous Improvement

• Act as the first point of contact for business issues: reproduce, document, classify (user error, config, data, bug, or new request).
• Maintain an issue log with clear steps to reproduce, screenshots, and priority.
• Propose pragmatic, low‑risk improvements to simplify operations and reduce manual.

Project & Change Management

• Plan and coordinate changes: scope, impact, testing, release notes, and communication.
• Own and run UAT cycles: design test cases, coordinate key users, and sign off on results.
• Ensure changes are traceable from requirement → spec → development → testing → production.

Training, Documentation & User Support

• Prepare simple SOPs, quick reference guides, and short training decks for each department.
• Deliver training and refreshers for FO, Finance, Retail, F&B, Sales & Marketing users.
• Provide level‑1 functional support and escalate to in‑house dev/vendor where needed.

Data Quality & Reporting Support

• Work with Finance and a reporting analyst to validate key reports (revenue, visitors, AR/AP, inventory).
• Help define reporting requirements and ensure Odoo data structures support them.

• 3+ years experience as Odoo Functional Consultant / Business Analyst / ERP Implementor in Indonesia.
• Hands‑on experience configuring and supporting several Odoo modules (at least: POS/Sales, Inventory, Accounting; plus advantage for CRM/Marketing / F&B / Hospitality).
• Strong understanding of end‑to‑end business processes (Order‑to‑Cash, Procure‑to‑Pay, Inventory, basic Accounting).
• Proven experience running UAT, preparing functional documents (BRD/FSD/blueprint), and working with developers on customizations.
• Comfortable working on‑site with operational teams (FO, kitchen, retail, finance), not only in a back‑office role.
• Solid communication skills in Bahasa Indonesia and working English; able to explain system behaviour in simple language to non‑technical users.
• Structured, detail‑oriented, and disciplined in documentation.