Customer Service Representative (CSR) | Healthcare | Manila  

As a Customer Care or Technical Support Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.

Your day-to-day in a nutshell
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various Concentrix and client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

Ready to #EmbraceDifferent?

Here’s what’s in store for You!
• Paid training
• Competitive salary
• Monthly performance incentives
• Benefits after six (6) months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities

Join us in Concentrix and #EmbraceDifferent with the world’s best brands!

Concentrix is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

You may be our next Customer Experience Champion if you:

• Are a college graduate, with or without BPO experience
• Have an experience of at least six (6) months in the BPO industry; or candidates without BPO experience
• Have good English communication skills
• Have working knowledge on computers
• Have good customer service, multi-tasking and problem-solving skills
• Are willing to work in shifting schedules
• Strong analytical and planning skills;
• Good communication and presentation skills;
• Excellent problem-solving skills;