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Rakamin

Customer Success Officer Freelance  

Rakamin

 
  • Yogyakarta, Indonesia
    Yogyakarta, DI Yogyakarta, Indonesia
    Yogyakarta
    DI Yogyakarta
    Indonesia
    Indonesia
    TELECOMMUTE
  • Full timeFULL_TIME

Posted 2 days ago and deadline of application is on 30 Dec

Recruiter was hiring a day ago

2024-11-04T07:52:10.413196+00:002024-12-30T17:00:00+00:00

Job Description

1. Reply to user chat questions and help user to solve their problem
2. Complaint ticket & relationship management to user and stakeholder
3. Gather, analyze, and advocate user feedback
4. Collaborate with other departments to improve products and services to increase customer satisfaction

Minimum Qualifications

1. Bachelor degree from any major
2. Proven min. 1 year work experience as Customer Service, have worked on Recruitment Consultant or Recruitment Project is preferred
3. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build relationships with customers.
4. Strong understanding of customer experience principles, strategies, and best practices.
5. Strong problem-solving skills while also paying attention to detail.
6. Having experience using CRM/CS tools

Perks and Benefits

  • Work from HomeWork from Home

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Bachelor's degree graduate
0
Office Address
Yogyakarta, DI Yogyakarta, Indonesia
Industry
Human Resources / HR
Vacancy
10 openings
Website
https://rakamin.com/

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About Rakamin

Rakamin is #1 integrated talent management platform on hiring, assessment and employee upskilling that meet the high standards of top companies. Our innovative approach ensures that your organization attracts, develops, and retains the best talent, driving long-term success and growth.

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