

Director of IT Stability
Sprout Solutions
- Pasig, PhilippinesPasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Posted 2 days ago and deadline of application is on 2 Jul
Recruiter was hiring 11 hours ago
2026-05-04T04:29:26.538136+00:002026-07-02T16:00:00+00:00Job Description
- Ensure stability, reliability, and uptime of all enterprise IT systems and digital platforms.
- Lead incident management, root cause analysis, and long-term resilience improvements.
- Define and enforce operational standards, SLAs, and governance frameworks across IT operations.
- Drive proactive monitoring, alerting, and performance optimization strategies.
- Collaborate with engineering teams to minimize production risks and downtime.
Minimum Qualifications
- Strong IT operations and production support background in complex enterprise environments.
- Experience with incident management, ITIL frameworks, and production reliability engineering.
- Strong understanding of cloud infrastructure, networking, and system architecture.
- Experience leading cross-functional technical teams under high-pressure environments.
- Consulting or high-scale enterprise/tech background preferred.
Jobs Summary
- Job Level
- Mid-Senior Level / Manager
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Pasig, Metro Manila, Philippines
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About Sprout Solutions
MAKE YOUR BEST CAREER MOVE YET!
Join one of the fastest growing tech companies in the Philippines. Get to enjoy a fun-filled work culture that empowers you to do your best work!
ABOUT US
Sprout Solutions is a software-as-a-service (SaaS) company that aims to deliver the best automated HR and payroll solutions for the Philippines. We want to help all types of businesses grow with our suite of cloud-based HR and payroll software to streamline and simplify processes.
Here at Sprout, we want people who are driven to make things better than they were before. We desire individuals who are brave and courageous to bring positive change, no matter how small or big it is. We are committed to revolutionize the Philippine economy by building world-class software with the power of local talent.
SPROUT CULTURE
Sprout’s mission is to transform the way HR works in emerging markets. As a company, we want to help the Philippines move forward through technology, doing what we do best. Despite that, we’re proud to say that Sprout has one of the most fun work cultures in the country!
We love getting things done, while also having some fun in between. Be part of an agile startup that is young, energetic, and committed to helping the Philippines move forward.
FUN THINGS WE DO
Weekly fun things:
Being fit and healthy is a top priority at Sprout! Healthy lunch Mondays, Muay Thai Tuesdays and Thursdays, Wellness Wednesdays – these are the things we do every week! We also have sports programs like basketball and badminton, as well as weekly free massage and Zumba sessions for all employees. We’re also proud to have a CEO who’s also a professional Muay Thai fighter – how cool is that?
Sproutings (Sprout Outings):
Here at Sprout we prioritize our employees’ well-being – that’s why we go on trips outside the city twice a year to unwind, relax, and bond together. All of us work hard for most of the year, which is why we love to explore the outdoors and chill out whenever we can!
Monthly gatherings:
To celebrate our company milestones and career achievements, we gather around every month over food and drinks. There’s a different theme every month which brings out talent and creativity in everyone!
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JOIN US TODAY!
We’re excited to know you and see how you fit with Sprout!
Send in your application and we’ll get back to you soon. :)