Client Success Director
StraightArrow Corporation
- Pasig, Philippines5F, Silvercity Annex 1, Frontera Verde, Pasig, Metro Manila, PhilippinesPasigMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job Description
Responsible and accountable for the overall client success by nurturing the
relationship with client stakeholders through effective communication and delivery of superior marketing services and results.
Lead on the client governance meetings with the right mix of operational updates, alignment check-ins and exchange of ideas and advisory.
Supports and contributes to the overall strategy of account growth and expansion.
Act as the people manager of a team of talented and highly motivated resources, caring for their growth, wellbeing, and job satisfaction.
Contribute as a member of the leadership team on company-wide initiatives.
Minimum Qualifications
Bachelor’s degree in business marketing, Engineering, Computer Science, Mathematics or related field.
Minimum 12 years of working experience in Marketing
3+ years of experience in program, change management, or project management within a fast-paced metrics driven environment.
3+ years of senior management experience that includes talent development and management,
Prior experience in B2B software marketing is highly desirable.
Self-starter, strong drive, bias for action and result-oriented with the ability to
influence others at both peer and leader level.
History of cross-functional partnership, teamwork and willingness to roll up one's sleeves to get the job done.
Detail orientation with a demonstrated ability to self-motivate and follow-through on projects.
Demonstrated ability to thrive in ambiguous environments.
Strong communication skills: Impeccable written and oral communication credentials, and ability to translate data into information and storytelling that influences stakeholders and business strategy.
Perks and Benefits
- Free Lunch or Snacks
- Medical / Health Insurance
- Paid Sick Leave
- Paid Bereavement/Family Leave
- Paid Holidays
- Paid Vacation Leave
- Maternity & Paternity Leave
- Medical, Prescription, Dental, or Vision Plans
Jobs Summary
- Job Level
- Director / Executive
- Job Category
- Management and Consultancy
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Once in a while
- Office Address
- 5F, Silvercity Annex 1, Frontera Verde, Pasig, Metro Manila, Philippines
About StraightArrow Corporation
StraightArrow Corporation is a creative process outsourcing company that supports creative and advertising agencies, marketing teams, and business owners by providing a repertoire of outsourced creative services to implement their marketing campaigns.
Our primary clients are located in the US, UK, and Australia and enlist our services to execute and refine marketing processes, allowing them to focus on developing strategies and fulfilling core functions. We provide industry experience and insight, technical expertise, and, as a Google and HubSpot partner agency, technological support.
Our in-house team of graphic designers, web developers, communication specialists, market researchers and analysts are backed up by a roster of over a thousand creatives from different fields.
Our Services:
Graphic Design, Social Media Management, Website & Application Development, Content Marketing, Search Engine Optimization, Inbound Marketing, Business Analytics and Project Management.
WHY JOIN US?
StraightArrow Corporation's core service is to provide creative talent to support our clients. Our people are a happy mix of designers, copywriters, graphic designers, developers, analysts and marketers of other disciplines—all driven to deliver exceptional results through diligent, upstanding work.
We envision ourselves as becoming one of the most admired companies in the Philippines: a pioneer in offshore creative services and a leader in the outsourcing industry.
If you love innovation and hate mediocrity, if you wish to test and hone your skills, then come and challenge your limits with us—we’d be happy to have you.
Our Benefits:
Monthly Pamper Benefit, Free Breakfast, Perfect Attendance Awards, Outpatient Reimbursement, Free Shuttle Service, Paid Holidays, Paid Vacation Leave, Paid Sick Leave, Maternity & Paternity Leave, Special Leave Benefits for Women and Life Insurance, Meal Allowance, Transportation Allowance, Medical / Health Insurance, 13th Month Pay, Night Differential, Birthday GCs